Instacart is a grocery delivery business that works with customers across the United States, delivering everything they need straight to their door at whatever time they request. Fast and affordable delivery for groceries and other household items from to retailers such as CVS Pharmacy, Total Wine, Costco, Sam’s Club, HEB, Petco, Target, and many others.
Reviews
Lucy
I have used Instacart exclusively for our groceries for over 5 years -ish. It has improved in terms of picking subs, communicating with shoppers and they have added a lot of new stores. The mark up is HIGH. The best thing to do is shop what is on sale first and then fill in your cart with regular priced items. Food costs have skyrocketed …but I still get delivery bc there is no way I will go into a grocery store of any kind. I would advise you get an Instacart credit card for even more value . Customer service has always been stellar. Refunds are easy.
Danielle
Amazing. Life changing. Not much more to say. If you aren’t using this app and paying for subscription you are a complete fool. This is going to make Amazon stocks look like a second rate company in a few years.
George
I have used Instacart several times since Covid started, and every experience was great! Communication was awesome, the quality of the produce chosen was great, and bagging was perfect too. I couldn’t be happier with their service. I usually give an additional tip to the baggers/deliverers as well because they’re great, and I appreciate their service and friendly communication.
James
I have had great and reliable service using Instacart.com. I use the family cart I live over 160 miles away from my son, on a Friday his apt building had a power outage, son was in a panic, thanks to Instacart.com I was able to buy him two LED lanterns and Batteries from his local Walmart and dinner . Power came back on Monday. My son does not have a car so Instacart.com saved the day and I’m very thankful for the service they offer.
Jim
Still using a year later. Still having a great experience. Yes, it is a bit costly, but I’ve decided it’s worth it for my time. Some shoppers aren’t as good as others, but we never had a ‘bad’ experience and some shoppers are so fast and efficient, it blows my mind. (One lady did a 35+ item order at Costco for us and had it delivered in less than an hour. No mistakes, no replacements. Maybe we’re just lucky to have great people here in our town. IDK, but I love this service. I work ten hour days and being able to use Instacart gives me so much of my life back!
Jack
I ordered few times through this app, and i had some issues with the person picking my Order, for example i ordered organic and they didn’t have it, and they picked none organic, I noticed that the costumer service has been improved a lot since the first time i ordered they are responsive and try to fix the issues, for more accuracy they need to update the stocks more often, i think they need to add an option like if there is not the exact order don’t replace it instead leaving a comment. I am fine if there is an issue with the order as long as the costumer service fixes it!
FAQ
Is Instacart a trustworthy company?
There is currently one customer review posted about Instacart. On average, with 100% of the reviewers indicating that they would buy from the brand again.
What services or products do Instacart offer?
Instacart is a grocery delivery business that works with customers across the United States.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the Instacart website with confidence.